1. You will receive a confirmation email and a copy of your voucher immediately after purchase on the website
  2. The physical gift voucher pack will be sent via 1st class Royal Mail. Please allow 1-3 working days for 1st class delivery. Sing it ltd is not responsible for delays or non delivery of items posted in good time due to delays in the postal service where beyond our control. Most items are posted the same day for orders received before 4PM. Please contact us if you haven’t received the gift pack within 5 working days of placing an order and we will happily investigate.
  3. You will also have the option to purchase ‘Special Delivery Guaranteed’ at the checkout if you need your voucher in a hurry.